Clients
iDalko is proud to present following references.
Q-layer chose Atlassian tools (JIRA, Confluence, Crucible, Fisheye) to support our development activities. iDalko integrated all these tools into one seamless solution allowing us to know exactly what is happenng in our development.
Niko Nelissen, Director
Q-Layer is using scrum as development methodology. iDalko architected a complete software development environment built upon Atlassian tools (Jira, Confluence, Crucible and Fisheye). Additionally, iDalko was involved in customizing Jira to support many operational processes such as IT Support and helpdesk, Professional services, Product and Roadmap management, Recruitment
Q-layer (recently acquired by Sun Microsystems) provides software for data centers that enables true cloud computing by turning data center infrastructure into an agile services delivery platform.
A-server uses JIRA for tasks in addition to bugtracking such as inventory management and service management. iDalko delivers the necessary consulting and configuration services to ensure that our operations run smoothly.
Wilbert Ingels, CEO of A-Server
Jira projects customizations have been delivered for managing
- Development (story management)
- Inventory management
- Service management
A-Server specializes in a set of datacenter optimized solutions. A-Server focuses on providing the right
services, not at the level of the individual hardware, but for the total of a datacenter.
Cereus was looking for a simple solution to manage our support activities. iDalko helped us to find a great solution meeting our requirements for simplicity, capabilities and cost. The implementation of the environment was straightforward, thanks to the professional services delivered by iDalko.
Guy Hendrickx, CEO Cereus
iDalko deployed a service support site based on JIRA. The solution offers support engineers and their management an intuitive environment permitting them to manage customer issues through an intuitive interface, showing pending tasks and status overviews. Staff is informed of relevant actions and changes in status through e-mail notifications.
Cereus is a Belgian system integrator who designs, builds, maintains and hosts critical enterprise applications based on a wide branch of state of the art technologies. Cereus.be provides Oracle Experts with a profound knowledge of J2EE, XML, ColdFusion, javascript, .NET, PHP, etc.
iDalko reworked in close cooperation with Radar Automation, the standard JIRA workflow, so that it reflects how the support team operates.
In the early eighties Radar Automation was set up as an autonomous software division of a leading Belgian premix manufacturer. Since 1988 Radar Automation has been a company in its own right, whose key activity is the development of vertical automation solutions for the compound feed sector.
Please contact us for further enquiries.