The Blog

The IT Service Management (ITSM) philosophy has transformed the way that organizations deploy their IT resources. Enterprise Service Management (ESM) takes this a step further, exploring how these same practices can be extended across the business to unlock organization-wide efficiencies … Read More

Jira has been built from the ground up for agile developers, so it’s only natural that the platform has features for creating and working with user stories. Jira makes it fast and easy for agile teams to work with user … Read More

Jira Work Management helps business teams to collaborate and to track work. This makes processes transparent and ensures that progress can be measured, building accountability into the system and ensuring that teams are aligned. What’s more, it embeds these workflows … Read More

Jira is all about getting things organized – what gets tracked gets managed, after all. And the platform offers a variety of ways to group and sort issues, from epics to components to projects. Jira’s most flexible sorting tool, though, … Read More

Jira Advanced Roadmaps (AR) feature was built to help teams look forward – laying out the map for the path ahead as multiple teams work together on larger-scale initiatives. The feature provides a collaborative, real-time platform that makes it easy … Read More

Jira is all about getting work done, and Epics are a valuable way of contributing toward that goal. And generally speaking, Epics are intended for jobs that, as the name would suggest, aren’t going to be done in a day … Read More