Business Process Analyst

LOCATION: Berchem,BE or Paris,FR   COMMITMENT: Full-time   DESIRED START: Immediately


Looking to do things that really make a change? Join us and become a business process analyst/project engineer at iDalko.

Are you the right person for the job?

  • understand – analyze – document customer needs and use cases with empathy;
  • you manage and follow up the customers project
  • build and maintain a good technical knowledge on Jira and their add-ons;
  • provide pre-sales technical assistance and product training;
  • maybe work on after-sales support services and providing technical backup
  • make technical presentations and demonstrating how a product meets client needs;

Daily Schedule

Analyzing customer’s requirements, challenging those requirements

Documenting the projects crisp and clear, well structured (in- and externally)

Follow-up of your projects, we value direct and transparent communication


Linux on top, some Windows, Virtualization, VMWare, Cloud Computing, Docker

Applications: Understanding of Issue trackers, wikis, continuous integration servers, source code control systems (GIT, Svn, …) workflows, queues, …

Development: Java, Maven, Gradle, Scripting

Concepts: Agile development methodologies, Configuration management, Devops, Business process modelling

Bonuspoints for

  • You have some development skills (Java, scripting Groovy, Bash, Puppet, …)
  • You are a fully certified Atlassian Technical Sales
  • ITIL en SAFe understanding, maybe certified