Atlassian Service Request Management Essentials
What you will learn in this course
- How to set up a knowledge base for customer self-service
- How to automate common tasks to streamline the request process
- Best practices to reduce requests and improve your request process
What you need to succeed this course
- Managing Jira Service Projects like queues, request types, SLAs, automation, and the customer portal.
Additional Information
Additional Information
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