Project management tools are the foundation of successful development teams, designed to enable them to be agile, have total visibility, easily distribute tasks and automate workflows. Jira Software was initially designed to allow software developers to implement agile project management. … Read More
Presentations: Atlassian event by iDalko (November 2017)
Last week we held an Atlassian event in Antwerp. With a main theme of Cross Company Service Desk and a leading role of Jira Service Desk & Asset Management. If you were present, thank you for joining us! If not, … Read More
7 questions to ask your issue sync vendor – Part 2 – Autonomy
Autonomy is essential for any synchronization solution. This article shows some of the concepts of setting up a sync.
How to set up a change approval workflow with multiple gates
Last week, I had to implement a change approval workflow in JIRA with five different gates. (Gates are points in a process where a number of criteria need to be met, to be able to proceed with the next … Read More
Handing over issues to a new Jira assignee (the pitfalls and best practices)
Handing over an issue from one Jira assignee to another is more than pushing ‘assign’, changing the assignee, and hope for the best. A proper handover requires that the person who is receiving the Jira issue, knows the requirements and … Read More
About Effective JIRA Notifications – some good practices
Are you also overwhelmed with an abundance of JIRA notifications? As Atlassian Engineers, we are getting on average 200 JIRA messages per day. The only good thing about JIRA messages is that they can be deleted without risk (the actual … Read More